Connect the stages
The report provides a record of the reported concern, the relevant investigation and the agreed plumbing work. It should help you follow the connection between observations, access and repair.
What the record should explain
- The property and system included in the instruction
- Relevant checks, observations and findings
- The reason for necessary access and the agreed repair
- Suitable completion checks and any important limitations
Keep it with the property records
Retain the report alongside the booking information, earlier contractor findings and any aftercare correspondence. It can help another professional understand the system history.
If you are involving an insurer
Ask the insurer what information and authorisation it requires before work is instructed. Providing a report does not guarantee reimbursement or decide cover.